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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sean Johnson

August 16, 2023

1  out of  5 rating by Sean Johnson
"Terrible experience. Awful customer service"

Jeremy Woodward

June 28, 2023

5  out of  5 rating by Jeremy Woodward
"Devon was easy to work with. Answered all my questions."

Lynn Bolek

June 28, 2023

5  out of  5 rating by Lynn Bolek
"Devon is pleasant to work with and is always greeting customers with a smile. It's welcoming in this busy world."

Shawny Mackey

June 14, 2023

5  out of  5 rating by Shawny Mackey
"There are a very nice group of people who work for Sam Martin at this Grand Haven sight! I've seen them work one on one with a long winded senior and then, in a matter of minutes, switch to helping a " privileged housewife and mother of Two Perfect children" figure out why her Auto Coverage has been Canceled.... "for no reason what so ever! Again!!!" 🙄🤭 (I hate when that happens! LOL!) I believe they really shine at their job the Most when they are finding deals on Auto & Apartment insurance and making shure I know exactly what I'm getting! When I'm happy they seem happy. For REAL! Go figure! 😁 And NO. They are not paying me to say this. ☺️ ......................🤔"

Tyler Lottman

May 31, 2023

5  out of  5 rating by Tyler Lottman
"Called and was very pleased with the help from Devon. He walked me through and explained all my questions. He was very polite and understanding."

Christian Thompson

May 26, 2023

5  out of  5 rating by Christian Thompson
"I don’t think I’ve ever been this satisfied in my life. Great work team. Devon made my day and brought a smile to my face"

Blake Roberts

May 26, 2023

5  out of  5 rating by Blake Roberts
"Thank you guys! Devon was amazing to work with, will recommend him for sure"

Jackson Laurent

May 25, 2023

5  out of  5 rating by Jackson Laurent
"The agency was very helpful, especially the young man I talked to devon, he helped me with getting a quote and seemed very intuitive and knowledgeable of the subject."

Jim Brye

May 18, 2023

5  out of  5 rating by Jim Brye
"Fantastic service. Thank you Lindsey"

Donna Michael

April 14, 2023

3  out of  5 rating by Donna Michael
"Devon did good"

Rebecca Guerra

March 24, 2023

5  out of  5 rating by Rebecca Guerra
"Highly recommend Sam Martin State Farm:)"

randy mccant

March 24, 2023

5  out of  5 rating by randy mccant
"She is a great agent and we at grand valley towing take care of all her towing needs"

Jeff Boelns

March 24, 2023

5  out of  5 rating by Jeff Boelns
"Great people to work with. Lindsey is the best!"

N Westerhoff

March 24, 2023

5  out of  5 rating by N Westerhoff
"Michelle was amazing. We had a difficult issue and she handled it so well and in a timely manner. Would highly recommend her."

stacy recker

March 23, 2023

5  out of  5 rating by stacy recker
"Jed and Lindsey were amazing people to work with during the whole process of me moving my insurance for my house, bike , and motorcycle to them . Highly recommend them ."

Kate Collier

March 13, 2023

5  out of  5 rating by Kate Collier
"Lindsey Bender you are the greatest! Thank you for all of your help. We transferred from another State Farm Agency and you have done great work in making sure all of our policies are correct and up to date. We love the peace of mind and quality service we always get from you and your team! Thanks Again!"

boyd bender

March 7, 2023

5  out of  5 rating by boyd bender
"Great Agency, Lindsey not only lowered my bills from my previous carrier but has also helped me a few times when I was in need. I have recommended her and Sam Martin Agency to several family and friends and will continue to do so."

Buddy Mahlon

February 17, 2023

3  out of  5 rating by Buddy Mahlon
"Okay not as good as I've heard"

Leanna Kelly

January 16, 2023

1  out of  5 rating by Leanna Kelly
"I'd give them negative stars of I could! They signed me up for i insurance very clearly knowing I had traffic violations, and at fault accidents within the last year. Only I paid for 1 month then get a letter in the mail canceling me because of them!!! I call back to talk to the same person who signed me up and he no longer works there anymore. Awful experience I very HIGHLY recommend never gicing this place your buisness or momey!"

Mary Jane

December 19, 2022

5  out of  5 rating by Mary Jane
"Best insurance company I've ever been through"

Katherine Williams-Ramirez

November 24, 2022

1  out of  5 rating by Katherine Williams-Ramirez
"My husband and I have been State Farm customers for 10+ years. We recently moved here from Iowa. I am disappointed with the customer service at this location; you didn't listen to our needs. I caught it and I am not happy with being charged more for additonal insurance we communicated to you that we didn't need. I moved my policies to a different local agent. I have no patience for shady tactics so that you can make more money. I'm telling everyone I know too."

Timothy Wolf

September 24, 2022

1  out of  5 rating by Timothy Wolf
"In the 8 months I was with Sam he returned 0 phone calls or emails. Never met or talked with the man. Was overcharged and his team (since Sam is 100% unavailable) would only ever "investigate" the situation. Never got an answer or solution."

Finesse Paine

September 3, 2022

5  out of  5 rating by Finesse Paine
"Jedd you are the bomb diggity dude"

Caden Ludy

June 30, 2022

5  out of  5 rating by Caden Ludy
"I have been with the Sam Martin team for a few years now. I always get great service. The team is great!"

John Benes

June 29, 2022

5  out of  5 rating by John Benes
"INDIA at Robbins rd is fantastic ! Makes the "Insurance experience " very easy. Ask for her INDIA! THANK YOU"